Restaurant ERP System

Client's Problem

  • Requirement of complete Purchase & Ordering System for the network of Franchise each operating as an individual unit
  • Required customer interactions and availability of self-managed interface to allow customers book the table and order food themselves
  • Food ordering could be take away parcel and also after the customer enters the premise
  • Desired customer feedbacks and social media integration
  • Desired a solution in less than 3 months with the budget less than USD $15000
  • Wanted availability of Smartphone platforms integration

Pros

  • Client Most customers of the client belonged to Europe with access to Smartphone
  • was willing to provide a Tablet for each of the tables to allow customers order food

Our Solution

  • We analyzed the requirement thoroughly and proposed a native iOS and Android application with various levels of access
  • Admin access would identify the franchise and client could centrally monitor daily, weekly and monthly collections
  • Mobile app fully functional with e-commerce features to allow customers view, book the table, order food, select delivery method and make payment using their mobile app
  • Automated emails shot to respective admin staff and the customers for order confirmation and fulfillment asking customer their feedback
  • Integrated social media and loyalty programs for registered users
  • Customers can post on social media when they visit the restaurant using location services and also post their reviews

To get the prototype of your mobile app and detailed analysis on your requirement send us an email today. You can reach your dedicated account management by sending an email to info@epistic.com